Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on domain. The purpose of this policy is to ensure clarity and fairness in our refund processes while providing maximum legal protection for domain.

Scope and Applicability

This policy applies to all transactions conducted through demococaledom and is applicable to all users who make purchases on the site. By making a purchase, you agree to the terms outlined in this Refund Policy.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • User: Any individual or entity that accesses or uses demococaledom to make a purchase.
  • Product: Any item or service offered for sale on domain.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • The product is defective or not as described.
  • The product was not delivered within the specified time frame.
  • The user has submitted a refund request within 14 days of receiving the product.

2. Refund Process

To initiate a refund, users must:

  1. Contact demococaledom via email at press@demococaledom.media or phone at +440703424009.
  2. Provide proof of purchase, including order number and details of the product.
  3. Describe the reason for the refund request.

Once the request is received, demococaledom will review the request and notify the user of the decision within 7 business days.

3. Refund Method

Approved refunds will be processed using the same payment method used for the original transaction. Users should allow up to 14 business days for the refund to reflect in their account.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when submitting a refund request.
  • Adhere to the timelines specified in this policy.

Limitations and Disclaimers

demococaledom reserves the right to refuse a refund if:

  • The request is made after the 14-day period.
  • The product has been used or damaged by the user.
  • The product is a digital download or service that has been accessed or used.

In no event shall demococaledom be liable for any indirect, incidental, or consequential damages arising from the purchase or use of any product.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy. Users can refer to the Privacy Policy for details on how their data is processed and protected.

Changes to Policy

demococaledom reserves the right to amend this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: demococaledom
Phone: +440703424009
Email: press@demococaledom.media
Address: - The Shard, 32 London Bridge Street, Floor 18, Office 56, London SE1 9SG, United Kingdom

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.